Last updated: October 22, 2025
Nobody actually reads these things, right? But here's the deal - we're architects, not data miners. When you reach out to us or poke around our site, we're gonna handle your info the way we'd want ours handled. Simple as that.
This policy breaks down what we collect, why we need it, and what we do with it. No legal mumbo-jumbo, just straight talk from one person to another.
When you fill out our contact form or shoot us an email, we're collecting the basics:
Our website also grabs some technical stuff automatically - IP address, browser type, what pages you visit. Standard web stuff that helps us keep the site running smooth and figure out what content people actually care about.
We're not collecting this stuff for fun. Here's what we use it for:
Pretty obvious - if you reach out about a project, we need your contact info to respond. Can't design your dream space if we can't talk to you.
Once we're working together, we keep your info on file to manage the project, send updates, and make sure nothing falls through the cracks.
Those analytics help us see what's working and what's not. If nobody's looking at our sustainability page, maybe we need to rethink how we're presenting it.
Sometimes we gotta keep records for contracts, permits, or other official business. Comes with the territory in architecture.
Short answer? Not many people. We don't sell your info - that's not our business model. But there are a few situations where we might share it:
That's it. We're not throwing your email on some marketing list or selling it to random companies. Promise.
Yeah, our site uses cookies. Not the chocolate chip kind (wish it was). These are small files that help the site remember you and work properly.
We use 'em for:
Most browsers let you control cookies. You can block 'em entirely if you want, but some parts of the site might not work as smoothly.
We take security seriously. Your data's stored on encrypted servers, we use secure connections (that's the little lock icon in your browser), and we limit who on our team can access client information.
But let's be real - no system's 100% hack-proof. We do our best to protect your info, but we can't guarantee absolute security. That's just the reality of the internet these days.
Under Canadian privacy laws, you've got some control over your personal info:
Access: You can ask to see what data we've got on you.
Correction: If something's wrong or outdated, let us know and we'll fix it.
Deletion: Want us to delete your info? We can do that, as long as we don't need it for legal or contractual reasons.
Opt-out: Don't want marketing emails? Unsubscribe anytime. There's always a link at the bottom.
To exercise any of these rights, just email us at studio@xenothrealm.info or give us a ring at (416) 555-7842.
We don't hoard data forever. Here's the general timeline:
Our site might link to other websites - maybe a manufacturer's page for a cool sustainable material we used, or a consultant's portfolio. Once you click those links, you're on their turf and their privacy policies apply. We can't control what they do with your data, so check out their policies if you're concerned.
We might update this privacy policy from time to time - new laws, new services, whatever. If we make any big changes, we'll post something noticeable on the site and update the "last updated" date at the top.
For major changes that affect how we use your data, we'll try to reach out directly if we've got your contact info.
Look, if anything in here's confusing or you've got questions about how we handle your data, don't hesitate to reach out. We'd rather explain things clearly than have you wondering.
Email: studio@xenothrealm.info
Phone: (416) 555-7842
Office: 1247 Queen Street West, Suite 302, Toronto, ON M6K 1L6